May 7, 2024 ~ Lucy Ann Lance talks with Amanda Smith from The Hospitality Institute of Michigan. They offer a comprehensive 12-week business management course aimed at developing leadership skills for individuals in the restaurant and lodging industry. The program covers essential areas such as financial management, guest experience optimization, team leadership, and technical certifications like food safety. With 238 graduates to date, the course is designed to help participants transition from entry-level positions to advanced roles, addressing industry challenges like staffing shortages exacerbated by COVID-19.